Important Notice: By accessing, registering an account, or using any services provided by cvtoto, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our platform. These terms constitute a legally binding agreement between you and cvtoto.

1. Definitions

For the purposes of these Terms and Conditions, the following definitions shall apply:

  • "Platform" refers to the cvtoto website accessible at https://cvtoto.cam and any associated mobile applications or software.
  • "Service" or "Services" refers to all betting, gaming, and related services provided by cvtoto, including but not limited to sports betting, live casino, slot games, togel lottery draws, and any other gaming products available on the Platform.
  • "User," "You," or "Your" refers to any individual who accesses or uses the Platform and Services.
  • "Account" refers to the personal user account created and maintained by a User to access the Services.
  • "Bet" or "Wager" refers to any stake placed by a User on any event, game, or outcome available on the Platform.
  • "Bonus" refers to promotional credits, free bets, cashback, or any other promotional offers provided by cvtoto to Users.
  • "Deposit" refers to funds transferred by a User into their Account for the purpose of placing Bets.
  • "Withdrawal" refers to the transfer of funds from a User's Account to their designated bank account or payment method.
  • "Indonesian Rupiah" or "IDR" or "Rp" refers to the official currency of Indonesia, which is the exclusive currency for all transactions on the Platform.

2. Acceptance of Terms

These Terms and Conditions, together with our Privacy Policy and Responsible Gaming Policy, govern your use of the cvtoto Platform and Services. By creating an Account or using any part of our Services, you expressly agree to comply with and be legally bound by these terms in their entirety. We reserve the right to modify, amend, or update these Terms and Conditions at any time without prior notice. Such modifications will take effect immediately upon posting to the Platform. Your continued use of the Services following any changes constitutes your acceptance of the revised terms. It is your responsibility to review these Terms and Conditions periodically to stay informed of any updates.

3. Eligibility and Account Registration

3.1 Age Requirement

You must be at least 21 years of age to register an Account and use the Services provided by cvtoto. By registering an Account, you represent and warrant that you meet this minimum age requirement. We reserve the right to request proof of age at any time, and failure to provide satisfactory documentation will result in immediate Account suspension and potential forfeiture of funds.

3.2 Geographic Restrictions

The Services are intended for residents of Indonesia. You must be physically located within Indonesia at the time of Account registration and when placing Bets. You are responsible for ensuring that your use of the Services complies with all applicable local, regional, and national laws and regulations in your jurisdiction. cvtoto does not accept Users from jurisdictions where online gambling is prohibited by law.

3.3 Account Registration Requirements

To create an Account, you must provide accurate, current, and complete information as requested in the registration form, including but not limited to:

  • Full legal name as it appears on your government-issued identification document
  • Valid email address that you have access to and check regularly
  • Active Indonesian mobile phone number
  • Date of birth demonstrating you are at least 21 years of age
  • Residential address within Indonesia
  • Preferred username and secure password meeting our security requirements

You agree to maintain and promptly update your Account information to ensure it remains accurate and complete at all times. Providing false, misleading, or fraudulent information is strictly prohibited and will result in immediate Account termination and forfeiture of all funds.

3.4 One Account Per Person

Each User is permitted to maintain only one Account with cvtoto. Creating multiple Accounts, whether under the same name or different names, is strictly prohibited. We employ sophisticated detection systems to identify duplicate Accounts. If we discover that you have opened or are operating more than one Account, we reserve the right to close all such Accounts immediately, void all Bets, cancel all Bonuses, and confiscate all funds across all related Accounts without prior notice.

3.5 Account Security

You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. You must not share your Account credentials with any third party under any circumstances. You agree to notify cvtoto immediately of any unauthorized access to your Account or any other security breach. You are fully responsible for all activities that occur under your Account, whether authorized by you or not, until you notify us of a security breach.

4. Know Your Customer (KYC) and Identity Verification

cvtoto is committed to preventing fraud, money laundering, and underage gambling. As part of our regulatory obligations and security measures, we require all Users to complete a Know Your Customer (KYC) verification process. You may be required to provide the following documentation at any time:

  • Proof of Identity: A clear, legible copy of your Indonesian National Identity Card (Kartu Tanda Penduduk / KTP), passport, or other government-issued photo identification showing your full name, date of birth, photograph, and document expiry date.
  • Proof of Address: A recent utility bill, bank statement, or government correspondence dated within the last three months showing your name and residential address matching your Account registration information.
  • Payment Method Verification: Documentation confirming ownership of the bank account or e-wallet used for Deposits and Withdrawals, such as a bank statement or screenshot showing your name and account number.

Failure to provide requested documentation within 30 days of our request will result in Account suspension and restriction of all Services, including Withdrawals. We reserve the right to request additional documentation or conduct enhanced due diligence for high-value transactions or where we suspect fraudulent activity. All documents must be provided in clear, unaltered, and legible format. Submission of forged, altered, or fraudulent documents will result in immediate Account termination, reporting to relevant authorities, and potential legal action.

5. Deposits and Payment Methods

5.1 Accepted Payment Methods

cvtoto accepts Deposits via the following Indonesian payment methods:

  • Indonesian bank transfers: Bank Central Asia (BCA), Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, Bank Syariah Indonesia (BSI), and Bank Permata
  • Indonesian e-wallets: OVO, DANA, GoPay, ShopeePay, and LinkAja

All transactions must be conducted in Indonesian Rupiah (IDR). We do not accept Deposits in any other currency. Minimum Deposit amount is Rp 50.000 unless otherwise specified in promotional terms. Maximum Deposit limits may apply based on your Account tier and payment method. We reserve the right to modify, add, or remove payment methods at any time without prior notice.

5.2 Deposit Processing

Deposits are typically processed instantly upon confirmation from the payment provider. However, processing times may vary depending on the payment method used and external factors beyond our control, including bank processing delays or technical issues with third-party payment processors. cvtoto is not responsible for delays caused by your bank, payment processor, or internet service provider.

5.3 Source of Funds

You represent and warrant that all funds deposited into your Account are from legitimate sources and are not derived from any illegal activities. You must be the legal owner of the payment method used for Deposits and Withdrawals. Third-party Deposits are strictly prohibited. We reserve the right to conduct source of funds investigations and may request documentary evidence demonstrating the origin of your funds at any time.

6. Withdrawals and Payout Policy

6.1 Withdrawal Requests

You may request a Withdrawal of your Account balance at any time, subject to completion of all applicable wagering requirements and verification procedures. Minimum Withdrawal amount is Rp 100.000. Maximum daily Withdrawal limits apply based on your Account tier: standard members may withdraw up to Rp 50.000.000 per day, while VIP members enjoy higher limits up to Rp 100.000.000 per day.

6.2 Withdrawal Processing Time

cvtoto aims to process all Withdrawal requests within 5 minutes during business hours (08:00 to 23:00 WIB, Monday through Sunday). Withdrawals requested outside these hours will be processed when operations resume. First-time Withdrawals or large-amount Withdrawals may require additional verification and may take up to 24 hours to process. We reserve the right to conduct additional security checks on any Withdrawal request, which may extend processing time.

6.3 Withdrawal Restrictions

Withdrawals must be made to a bank account or e-wallet registered in your name and matching the name on your cvtoto Account. Third-party Withdrawals are strictly prohibited for anti-money laundering compliance. You must use the same payment method for Withdrawals that you used for Deposits unless otherwise approved by our finance team. If a Deposit payment method is no longer available, you must provide alternative documentation and may be required to complete additional verification before an alternative Withdrawal method is approved.

6.4 Wagering Requirements

To prevent fraudulent activity and money laundering, all Deposit amounts must be wagered at least one time (1x rollover requirement) before a Withdrawal can be processed. Bonus funds carry specific wagering requirements detailed in the applicable Bonus terms. Attempting to Withdraw funds before meeting rollover requirements will result in Withdrawal rejection and may result in Account investigation.

7. Bonuses and Promotions

7.1 Bonus Eligibility

cvtoto offers various Bonuses and promotions to eligible Users, including welcome bonuses, reload bonuses, cashback offers, and special event promotions. Bonuses are granted at cvtoto's sole discretion and may be modified, suspended, or terminated at any time without prior notice. Each Bonus is subject to specific terms and conditions, including eligibility criteria, wagering requirements, maximum bet limits, game restrictions, and expiry dates, which will be clearly communicated at the time of the offer.

7.2 Wagering Requirements

All Bonuses carry wagering requirements that must be met before Bonus funds or winnings derived from Bonus funds can be withdrawn. Wagering requirements vary by Bonus type and are expressed as a multiple of the Bonus amount (e.g., 30x means you must wager thirty times the Bonus amount). Different games contribute differently toward wagering requirements: slots typically contribute 100%, sports betting contributes 50%, and live casino contributes 10% unless otherwise specified in the Bonus terms.

7.3 Bonus Abuse

cvtoto has zero tolerance for Bonus abuse. Prohibited activities include but are not limited to: creating multiple Accounts to claim the same Bonus multiple times, using VPNs or proxy services to circumvent geographic restrictions, placing opposing Bets to meet wagering requirements with minimal risk, colluding with other Users, exploiting system errors or bugs, and any other behavior that cvtoto determines in its sole discretion to be Bonus abuse. Users found engaging in Bonus abuse will have all Bonuses and associated winnings voided, their Accounts immediately terminated, and may be reported to relevant authorities.

8. Betting Rules and Game Terms

8.1 Sports Betting

All sports Bets are subject to the specific rules of each sport and betting market. cvtoto reserves the right to void Bets, adjust odds, or settle Bets based on official results from recognized governing bodies. Bets on abandoned, postponed, or cancelled events will be voided unless the event is rescheduled and completed within 48 hours of the originally scheduled time. Settlement is based on official results at the time the event is concluded. Subsequent changes, protests, or appeals will not affect settlement. Maximum payout per Bet or per day may apply and will be communicated in the applicable betting rules.

8.2 Live Casino Games

Live casino games are streamed in real-time from professional studios and are subject to the standard rules of each game (baccarat, roulette, blackjack, etc.). All games are conducted by professional dealers and monitored by supervisors to ensure fairness. Disconnections during gameplay will be handled according to the specific game rules, and rounds will be completed according to standard procedures even if you are disconnected. Decisions made by dealers and supervisors are final. Collusion, chip dumping, or any form of cheating will result in immediate Account termination and forfeiture of funds.

8.3 Slot Games and RNG Games

All slot games and random number generator (RNG) games are provided by licensed third-party software providers and are regularly audited for fairness by independent testing agencies. Published Return to Player (RTP) percentages represent long-term theoretical returns and do not guarantee results in any individual gaming session. Malfunction voids all pays and plays. Exploiting game malfunctions or bugs is strictly prohibited and will result in Account termination.

8.4 Togel (Lottery)

cvtoto offers togel (traditional Indonesian lottery) betting on authorized international lottery draws including Singapore (SGP), Hong Kong (HK), Sydney (SDY), Macau, Taiwan, and Japan markets. Results are sourced directly from official lottery organizations and are final and binding. Bets must be placed before the designated closing time for each draw. Late Bets will not be accepted. Settlement is based on official published results. In the event of disputes regarding togel results, the official result published by the originating lottery authority shall prevail.

9. Responsible Gaming

cvtoto is committed to promoting responsible gaming practices and preventing problem gambling. We provide tools to help you manage your gambling activity, including deposit limits, loss limits, session time limits, and self-exclusion options. These tools can be accessed through your Account settings or by contacting our customer support team. If you feel that gambling is negatively impacting your life, we encourage you to seek professional help. Resources are available through our Responsible Gaming page. We reserve the right to suspend or close Accounts that exhibit concerning gambling behaviors.

10. Prohibited Activities

The following activities are strictly prohibited on the cvtoto Platform:

  • Creating multiple Accounts or using someone else's Account
  • Providing false or fraudulent information during registration or verification
  • Using VPNs, proxies, or other means to disguise your location
  • Colluding with other Users or engaging in any form of cheating
  • Exploiting system errors, bugs, or vulnerabilities
  • Using automated betting systems, bots, or scripts
  • Money laundering or using the Platform for any illegal purpose
  • Engaging in Bonus abuse or fraudulent activity
  • Reverse engineering, decompiling, or attempting to access our source code
  • Harassing, threatening, or abusing staff or other Users

Violation of these prohibitions will result in immediate Account termination, forfeiture of all funds, and potential legal action.

11. Account Suspension and Termination

cvtoto reserves the right to suspend or terminate your Account at any time, with or without notice, for any reason, including but not limited to violation of these Terms and Conditions, suspected fraudulent activity, failure to complete verification procedures, or as required by law. Upon Account termination, your access to the Platform will be revoked immediately. Any outstanding Bets will be settled according to standard procedures. If your Account is terminated for cause, all Bonuses and winnings may be forfeited, and only your original Deposit balance (minus any fraudulent transactions) will be returned at cvtoto's discretion. You may request Account closure at any time by contacting customer support. Upon voluntary closure, all outstanding wagering requirements must be met before any remaining balance can be withdrawn.

12. Intellectual Property Rights

All content on the cvtoto Platform, including but not limited to text, graphics, logos, images, software, audio, video, and data compilations, is the property of cvtoto or its licensors and is protected by Indonesian and international intellectual property laws. The cvtoto name, logo, and all related marks are trademarks of cvtoto. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform solely for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the Platform without express written permission from cvtoto.

13. Limitation of Liability

To the fullest extent permitted by applicable law, cvtoto, its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of, or inability to access or use, the Platform and Services. cvtoto's total liability to you for all claims arising from your use of the Services shall not exceed the total amount of Deposits you made in the three months preceding the event giving rise to the liability. cvtoto is not responsible for delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

14. Dispute Resolution

In the event of any dispute arising from your use of the cvtoto Platform or Services, you agree to first contact our customer support team to attempt to resolve the matter informally. If the dispute cannot be resolved through customer support, you agree to submit the dispute to binding arbitration in accordance with Indonesian arbitration laws. The arbitration shall be conducted in the Indonesian language in Jakarta, Indonesia. The decision of the arbitrator shall be final and binding on both parties. You waive any right to participate in a class action lawsuit or class-wide arbitration against cvtoto.

15. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Jakarta, Indonesia, for the resolution of any disputes arising from these Terms and Conditions or your use of the Platform and Services. If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the agreement, and the remaining provisions shall remain in full force and effect.

16. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the cvtoto Platform and Services, please contact our customer support team:

  • Email: [email protected] (please do not click this as a link; copy and use in your email client)
  • Live Chat: Available 24/7 through the Platform
  • WhatsApp: +62 812-3456-7890 (available daily 08:00-23:00 WIB)

We aim to respond to all inquiries within 24 hours. For urgent matters, please use live chat for the fastest response.

Acknowledgment: By using the cvtoto Platform and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. You further acknowledge that you are at least 21 years of age, reside in Indonesia, and are legally permitted to use online gambling services under applicable law. Gambling should be entertaining and recreational. Please gamble responsibly and within your means. If you believe you may have a gambling problem, please visit our Responsible Gaming page for resources and support.

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Have questions about our terms? Our Indonesian-speaking support team is available around the clock to assist you.

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We enforce strict rules to ensure a fair gaming environment for all players. Cheating and fraud are taken seriously.

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